Our Services
Your guests deserve more than just a transaction. They deserve top-tier customer service that keeps them feeling supported, valued, and loyal.
We partner with hospitality brands across independent hotels, retailers, and tech to build first-class end-to-end communication systems that takes you from direct booking to repeat staycationers.
Our Bread & Butter
The core of building a retention ecosystem made to scale for independent hotels and hospitality businesses.
Email Marketing
Website + Ecommerce
Content Production
More Ways to Collaborate
Custom Email Template Buildout
Need a custom template created directly in Klaviyo, but don’t know how to navigate their drag-and-drop editor or HTML? We support brands and organizations with native builds and migration to the platform.
Customer Journey Audit
Not sure where your customers are landing after they find you? Feeling like there’s something broken and can’t understand why or how? Book a 1:1 team session with us to troubleshoot and fix the leak.
Ad Hoc Marketing Collateral Design & Development
We offer print collateral design for our clients including, but not limited to business cards, key card holders, fence banners, billboards, menus, window signage, and more.
Ring, ring, hello? Questions?
Learn more about how we work to transform your email and retention marketing to help you effectively scale and streamline your customer communication. More questions?
Book a discovery call and let’s get on the hotline.
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We work with wellness practitioners such as therapy groups, independent wellness practitioners, and beauty + medical spas with a retail component, non-alcohol and functional beverage brands.
For email marketing, list size must be a minimum of 1,000 subscribers.
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For Cupid Method™, it is a 12-week engagement, from audit to deployment, to properly develop your automation and retention system.
For website development, it takes between 4 to 8 weeks.Content production can take anywhere from 1-2 weeks.
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We only work with Klaviyo accounts and retailers based on Shopify. If you are not on Klaviyo, but would like to make the switch, we’d be happy to assist with that migration.
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We utilize a mix of Photoshop (for GIF and fun creations) and Figma to streamline collaboration and execution.
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We ask that you come prepared with full brand identity and guidelines, and include any and all hi-res product and lifestyle photography that we can use to immediately understand your brand and resonate with your audience.
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We no longer offer monthly email marketing management. However, we do offer 1:1 monthly consulting to work with your team for monthly email strategy and planning without execution (design and deployment into Klaviyo).