Meet your customers
exactly where they are.
We develop automations for e-commerce and retail brands ready to drive sales and build brand loyalty without lifting a finger (okay, you'll have to lift a few to tell us how much you love us).
Ditch Cookie Cutter Emails
•
Build Lasting Customer Relationships
•
Ditch Cookie Cutter Emails • Build Lasting Customer Relationships •
We focus on crafting an all encompassing customer experience that keeps them loyal and engaged—from the 1st welcome email, to their third purchase.
Our Core Focus:
Lifecycle & Retention Strategy
80% of future revenue comes from 20% of existing customers. Learn how to improve your customer’s journey with solutions tailored specifically to your brand that keep your customers coming back with spending less.
Loyalty & Retention Program Development
No more cookie cutter loyalty programs—learn exactly what’s going to move the needle for your customer that will make them feel seen, heard, and delighted to keep shopping with you over your competitors.
Email Automation Planning & Development
Meet your customer at every buying stage to drive sales on auto-pilot when done correctly, as automations drive a 3-5x higher conversion rate compared one-off campaigns.
ellembee gift
•
Blondery
•
Groovy Coffee
•
CEISÉ Skincare
•
Sip Herbals
•
Elavi Superfoods
•
ellembee gift • Blondery • Groovy Coffee • CEISÉ Skincare • Sip Herbals • Elavi Superfoods •
Our Proof is in the Numbers
216.8%
+15.9%
Increase in attributable Welcome Flow Revenue
Increase in revenue per subscriber (from $5.91 to $6.54)
+3%
+42%
Increase in Average Open Rate over 6 months
Revenue recovered with strategic 3rd touchpoint
+25.62%
-25%
Increase in conversions from automated SMS flows
discount investment while increasing revenue 15.9%
Our Process from A to Repeat Purchase
Weeks 1-3
01. Audit & Industry Research
Weeks 4-6
02. Customer Journey Mapping
Weeks 7-9
03. Strategy Development
Weeks 10-12
04. Design & Launch
30 - 60 days Later
05. Roadmap + Check-In
