Meet Your New A-Team.

Kimberlee Alexandria Mack isn't just a marketing strategist who works with wellness brands: she's built one from scratch and knows exactly what it takes to survive and thrive in this industry.

A trained esthetician from the Aveda Institute, Kimberlee founded and scaled an award-winning skincare brand that earned a coveted spot in Nordstrom, a New York Times feature for Best Facial Oil, and Cosmopolitan's Holy Grail Beauty Award for Best Face Oil in 2022.

She's formulated products, navigated wholesale, built a customer base from zero, and learned firsthand what keeps people coming back—and what makes them leave.

That lived experience is the foundation of everything at Hey Intercom. When she works with a wellness practitioner, med spa, independent esthetician, therapist, or better-for-you consumer brand, there's no learning curve. Kimberlee already speaks the language, understands the customer, and knows the pressure of showing up consistently in a crowded, trust-driven market.

Today, Kimberlee brings that insider knowledge to Klaviyo email and SMS strategy, content production, and ecommerce management—championing wellness and better-for-you brands to show up the way they deserve to, deepen customer relationships, and achieve the kind of growth they've always known was possible.